Wednesday, October 15, 2008

Corporate Training and Culture

One thing that is often overlooked in corporate training is that, for better or worse, it is an important medium for conveying culture. It amazes me how little attention is paid to how mandatory internal training, especially for new employees. Don't tell me what your corporate values are--I can hear them loud and clear. Don't tell me how innovative your new product is going to be, and then harangue your developers for 90 minutes on the consequences of filling out their timecards incorrectly. If you are a manager, you must audit these courses to find out what your people are being told and whether the proper values are being conveyed.

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